Tammy (Ching-Lun) Sung

Profile

Retail planning and operations professional with 13+ years across sportswear, fashion retail, merchandising, buying, and business planning.

Work Experience

Sales Operation Supervisor, NIKE TAIWAN (CONVERSE)

Business reviews & operational improvements.

Key achievements: Designed a 9-month MOS rolling inventory model / Data visibility through dashboard automation / Improved the efficiency of order consolidation.

Retail Operation Assistant Manager, ALLSAINTS TAIWAN

Multi-role experience across logistic operation, merchandising, travel retail and retail operation.

  • Developed SOP framework between warehouse and retail team to improve productivity.
  • Partnered with UK HQ and cross-functional teams to align global direction with local market needs.
  • Achieved 2019 H1 +30% travel retail sales vs 2018 H1 through assortment, promotion planning and product training.
  • Managed forecast & budget planning to align financial targets.
  • CRM analysis to identify growth drivers and customer segmentation insights.
  • Supported the launch of ERP/POS system integration and Power BI rollout.

Assistant Buyer, TASA MENG CORPORATION

Managed multi-brand portfolios (Sport/Luxury/Lifestyle). Handled OTB plan, monthly inventory check and coordinated with partners communication.

Converse Key Achievements

NO.1

9-Month MOS Rolling Inventory

Problem
Carryover over-buying risk.
Action
Integrated sell-in, sell-out and forecast.
Result
Earlier risk visibility for partner-buy decisions.
NO.2

Faster Daily Review Cadence

Problem
Limited account-level sales visibility.
Action
Built database flow + dashboard.
Result
Daily review shortened to 5 minutes.
NO.3

Spot Sales Decline Risk

Problem
Sudden two-week sales drop.
Action
Analyzed sales and aligned with Sales/Partner.
Result
Identified staffing issue and stabilized sales within one month.